Reviews

At Excel Heating & Air Conditioning we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.

Read what other customers have said about us.

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See What Our Customers Have to Say -
115 Reviews

Laura J Westhuis
12/13/2024
Located in Indianapolis
Larry, the owner, personally come out to give a second opinion on our HVAC system. Peterman Brothers had quoted us with 7,000 dollars in repairs or 11,000 for the most basic Good Man unit. Larry did a through inspection of our current unit and did not find any issues! He cleaned the flame sensor and showed me how to read the error codes. He also took the time to clean off the AC coil to find a leak. Peterman brothers didn't bother and just quoted us 2,800 for a new coil. Larry also said our unit should last for another 3 years. Peterman Brothers said the current unit was done. We will be switching over to Excel for our heating and AC needs!
Service: System Repair
Barb And Mike Barger
12/07/2024
Located in Bargersville
Eli and Matt did a superb job with air duct cleaning. Polite, professional, and positive!
Service: Preventive Maintenance
Stella Sylvester
11/30/2024
I have been using Excel heating and air air-conditioning for over eight years. They provide exceptional service and their people are extremely knowledgeable and very courteous and friendly. They are so easy to work with.
Sue Mullen
11/26/2024
I had a great experience with Excel heating and air conditioning. Derrrick was very helpful checking my furnace during my 6 month check up. He took his time and explained what he was doing. He went over and above finding a chirping noise in my garage that was not related to my furnace at all. Excellent company to use for maintenance plan and purchasing a new furnace.
Loyd McElveen
11/06/2024
Matt and Eli were at the house today cleaning the ducts. They did an excellent job and worked all day. We have used Excel for years and have always had great service.
Debra Hillenburg
11/05/2024
I would recommend Excel Heating and Air Conditioning for all your service. They are efficient,friendly,knowledgeable, punctual and great to work with. We had our air ducts cleaned and they were very respectful of our home and did a great job of leaving it exactly how they found it. I would certainly give them a call for your heating and ac service
Frank Myers
10/31/2024
Austin is the best. Always so professional and direct. I appreciate his honesty and he’s the reason I trust and stand behind this company. I always know what I’m told is accurate and they follow through with their commitments.
Stephen Hollinden
10/31/2024
Excellent crew. Mathew and Tony great to work with. Others great too but didn’t get to know them on first name basis.
Spencer Hirschfeld
10/27/2024
Excel did an amazing job replacing our water heater and installing all new HVAC (furnace, compressor, evaporator, running new refrigerant lines). I was impressed with the craftsmanship of the work and the timely completion of the project. Looks and works great. Will be using them again if anything comes up in the future.
Marlene Porter
10/22/2024
We have used Excel Heating and air conditioning for more than 20 years. They are professional, thorough, knowledgeable and always on time. We have no problem recommending them an would not use anyone else.
Bonnie Prystowsky
10/16/2024
Joanne Dotzlaf
10/14/2024
Derek performed our fall checkup this week. He was knowledgable, courteous, friendly, and efficient.
Lynn Day
10/11/2024
Just had my fall furnace inspection and Excel did a great job. The technician did a great job of explaining everything to me and servicing the furnace. They put in my furnace and AC about 8 years ago and when my daughter's furnace expired last year, they replaced her furnace and AC and did a great job there also. Their honesty and professionalism is unsurpassed!
Austin Roberts
10/03/2024
I'm thrilled to share a 5-star review for Erik and Wadson from Excel Heating and Air! Their expertise in installing my new heat pump, gas furnace, iWave air cleaner, and UV lights was exceptional. The attention to detail, professionalism, and efficient work truly exceeded my expectations. My home now boasts optimal heating and air quality, thanks to their outstanding service. I highly recommend Excel and I'm delighted to give Eli from Excel a well-deserved 5-star review for His installation of the Aprilaire 800 steam humidifier was impeccable. Eli's professionalism, attention to detail, and efficient work made the process seamless. My home now enjoys optimal humidity levels, thanks to his expertise. I highly recommend Eli and Excel for their exceptional service and commitment to customer satisfaction.
Annabelle
09/26/2024
Matt, Shane and Eric installed our new heat pump and modified our system for us flawlessly today. Scheduling was timely and all three were extremely knowledgeable and easy to work with. This is what good customer service should look like!
Lora Smith
08/27/2024
Technician arrived on time for an AC issue. Explained the issue and my options. Even looked at a related electrical concern I had, at no additional charge. Took time to go over a prior system replacement quote with pros & cons of different options (both technology and price points). Austin went above and beyond the service call request.
Brandy Beasley
08/05/2024
Located in GREENWOOD
We got a new system installed very professional installers. Eric,Matt and Shane did a job well done. I work nights they worked outside my bedroom window while I was sleeping never woke me up. When job was done my husband woke me so I could ask questions. They had everything cleaned up they answered all my questions. Great work guys!!
Service: New System Installation
Gary Pettijohn
07/31/2024
Excel team of Shane, Erik, and Matt arrived on time. They installed a gas furnace, coil, air conditioner, iwave, and surge protection for us. All old items were removed as well as cleanup of all materials and equipment. Very professional and courteous. They checked the operation (AC and Heat) to assure operating properly. We are very happy with the new system. I recommend Excel Heating and Air Conditioning for your HVAC needs.
Gary Langston
07/26/2024
Knowledgeable, Professional, friendly, efficient,
Donald Wall
07/25/2024
Tech named Austin showed up at 1145 and was done at 1245 inspection furnance and ac good job.
Larry Emery
07/23/2024
Excel found our AC issue quickly & resolved the issue at minimum cost. They are an honest company with a high integrity.
Curtis Moss
07/12/2024
On July 1st and the 2nd Eric , Sean and May came to the house and installed a new AC unit and cured an over 30 year fiasco with my duct work . We have had 5 different HVAC companies here and none had corrected the problem . Best decision to have Excell come in here and fix the problem. Great experience and the guys were great , friendly and easy to work with and answered all the questions I had . I also have to thank Larry, he was involved. Hate to say this but I can’t wait to see how the furnace will finally work efficiently . Thanks again Excell Curtis M
Julie Temperly Borns
07/12/2024
Austin was very professional , knowledgeable, and efficient. He explained everything very well and i could not be more pleased with my experience. Thank you!
Nina Lucy
07/11/2024
Eli is punctual, friendly and respectful. We are always happy to have him work on our ac and furnace. Good guy!
Dennis Khune
07/09/2024
Very professional, knowledgeable and helpful, highly recommend
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